Privacy Policy petir168 – Data Protection & Member Privacy for Malaysia's Platform

Petir168 ("we", "Platform") values the privacy of every member and user of our platform. This Privacy Policy is provided to give full transparency on how we handle your personal data, and it applies to all users of the petir168.pro website and the official petir168 mobile app.

We operate in accordance with requirements Personal Data Protection Act 2010 (PDPA) Malaysia and internationally recognised data protection principles. Every decision we make regarding user data always prioritises the interests and safety of our members.

This policy applies to all data collected through account registration, platform usage, financial transactions, customer support interactions, and use of the petir168 mobile app.

Petir168 collects two main categories of data: information you provide directly to us, and information collected automatically while you use the platform.

Data you provide directly:

• Full name as shown on your identity card or passport
• Date of birth and identification card or passport number (for KYC verification)
• Email address and mobile phone number
• Bank account or digital wallet information for deposit and withdrawal purposes
• Residential address (for compliance purposes)
• A copy of your identification document (for KYC verification)
• Any information you share when communicating with our customer support team

Data collected automatically:

• IP address and geographical location information (city/state level)
• Device type, operating system, and web browser used
• Records of gaming activity, wagering, and transactions
• Access time logs, pages visited, and session duration
• Cookie information and session identifiers (further details in Section 5)

The data we collect is used solely for legitimate and necessary purposes. petir168 does not use your data for any purpose beyond those stated below without first obtaining your consent.

Purpose of data use:

• Account management — to create, verify, and maintain your member account.
• Transaction processing — to process deposits, withdrawals, bonuses, and any financial transactions on the platform.
• Identity verification (KYC) — to ensure you meet the minimum age requirement and to verify your true identity in order to prevent fraud.
• Platform security — to detect, investigate, and prevent fraudulent activity, money laundering, and unauthorised access.
• Legal compliance — to fulfil compliance obligations imposed by applicable laws and authorities.
• Customer Support — to resolve complaints, respond to enquiries, and provide technical assistance.
• Platform improvement — to analyse usage patterns anonymously in order to improve the user experience.
• Communication — to send important notifications related to your account, security updates, and promotional information (with your consent).

Petir168 does not sell, rent, or disclose your personal data to third parties for marketing or commercial purposes. However, there are limited situations where we may need to share your data, namely:

• Trusted service providers — technical and financial partners who help us operate the platform, such as payment processors and cloud service providers, who are bound by strict confidentiality agreements.
• Game providers — to enable you to play third-party games on the platform, the minimum required account information may be shared with the relevant game provider.
• Legal requirements — when required by court order, legislation, or a legitimate request from Malaysian government authorities.
• Fraud prevention — in certain circumstances, information may be shared with fraud prevention agencies to protect the interests of all parties.

Petir168 uses cookies and similar tracking technologies to enhance your experience and platform security. Cookies are small text files stored on your device when you visit our website.

Types of cookies we use:

• Essential cookies — required for core platform functions such as login, session security, and language preferences. These cookies cannot be disabled as they are essential for the platform to operate.
• Performance cookies — to collect anonymous information about how users interact with the platform, helping us improve performance and the user experience.
• Functional cookies — to save your preferences such as display settings and language selection so you do not need to confirm them every time you log in.

You can manage cookie settings through your web browser preferences. However, disabling certain cookies may affect the functionality of some parts of the petir168 platform.

Petir168 retains your personal data for as long as necessary to fulfil the purposes stated in this policy, or for as long as your account is active, or as required by law.

• Active account data — retained for as long as your account is active at petir168.
• KYC data and identity documents — retained for a minimum of 5 years after account closure in accordance with anti-money laundering compliance requirements.
• Financial transaction records — retained for 7 years in accordance with accounting and tax requirements.
• Customer support communication logs — retained for 2 years after case resolution.
• Technical log data — retained for a maximum of 12 months.

Once the retention period expires, your data will be securely deleted or anonymized so that it can no longer be linked to you as an individual.

Petir168 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, destruction, or accidental disclosure.

• Data encryption in transit — all communication between your device and our servers is protected by 256-bit TLS/SSL encryption.
• Data encryption at rest — sensitive data such as financial information is encrypted within our databases.
• Tiered access control — only staff with a legitimate operational need may access members' personal data, and all access is logged and monitored.
• Firewall and intrusion detection systems — our servers are protected by a multi-layered security system that continuously monitors for threats.
• Regular security audits — we conduct regular penetration testing and security audits by independent third parties.
• Staff training — all staff who handle personal data undergo regular data protection training.

As a data subject under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by petir168:

To exercise any of the rights above, please contact the petir168 customer support team via live chat or email. We will process your request within 14 business days. All requests are subject to identity verification to ensure the security of your data.

The petir168 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.

If we detect or are informed that data belonging to someone under 18 has been collected inadvertently, we will take immediate steps to delete that data and close the account in question. Parents or guardians who believe their child has used the petir168 platform should contact us immediately through our customer support channels.

The petir168 platform contains games and content provided by third-party providers. When you access third-party games or services through our platform, the privacy policy of those providers may apply to your interactions with them.

Petir168 is not responsible for the privacy practices of such third parties. We recommend that you review the privacy policy of the relevant third-party game or service provider before providing any personal information to them directly.

Petir168 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. All amendments take effect when we publish the latest version on this website.

For material and significant amendments, we will notify members via email notification or in-platform notification at least 7 days before the changes take effect. The "Last Updated" date at the top of this page will always reflect the latest version of this policy.

Continued use of the platform after the effective date of any amendment constitutes your acceptance of the revised policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, please contact petir168's Data Protection Officer through the following channels:

You also have the right to file a complaint with the Department of Personal Data Protection Malaysia (JPDP) if you are not satisfied with our response to your privacy complaint.